All physical products (apparel, accessories) are printed on demand and shipped directly to you.

• United States: 5–10 business days
• United Kingdom: 5–10 business days
• Canada & Australia: 7–14 business days
• Rest of world: 10–20 business days

Yes — we ship to most countries worldwide. Our print partners are based in the US, EU, and UK, which means your order is always fulfilled from the facility closest to you to minimise delivery time and carbon footprint.

Shipping costs are calculated at checkout based on your location.

Once your order has shipped, you'll receive an automated email with your tracking number and a direct link to follow your package in real time.

If you haven't received a tracking email within 5 business days of your order, check your spam folder first — then feel free to contact us at hello@somainecoon.com.

Since orders are fulfilled locally from print facilities in your region, most customers in the US, UK, EU, and Australia will not face any additional customs fees.

For orders shipped outside these regions, local import duties may apply depending on your country's regulations. These charges, if any, are the responsibility of the customer. We recommend checking your local customs policy before ordering.

The Born Majestic T-Shirt is a unisex relaxed classic fit — it runs true to size for both men and women. Each product page includes a detailed size chart with chest and length measurements.

All apparel uses direct-to-garment (DTG) and film printing — a method that bonds the ink directly into the fabric fibres rather than sitting on top. The result is a print that doesn't crack and maintains its detail wash after wash.

To preserve the print as long as possible, always wash inside out on a cold gentle cycle and avoid tumble drying on high heat.

Absolutely. The So Maine Coon bandana is made from lightweight 100% polyester with a simple clip-on buckle that attaches to any adjustable collar — no tying, no risk of accidental tightening.

The triangular shape sits flat against the chest without restricting movement. Always supervise your cat the first few times they wear any accessory, and remove it if they seem uncomfortable.

We accept all major payment methods:

• Cards: Visa, Mastercard, American Express
• Buy now, pay later: Klarna
• Digital wallets: Apple Pay, Google Pay

All payments are processed securely through Airwallex — your card details are never stored on our servers.

Yes — 100%. Our checkout is fully encrypted (SSL/TLS) and all payments are processed through Airwallex, a globally regulated payment institution. We never see or store your card information.

Klarna lets you split your purchase into interest-free instalments or pay later after delivery, depending on availability in your country. Simply select Klarna at checkout and follow the steps — it takes less than a minute to set up.

Klarna is available in the US, UK, and most European countries. Eligibility is subject to Klarna's standard approval process.

Because all physical products are printed on demand specifically for you, we do not accept returns for change of mind or sizing issues. We encourage you to consult the size chart carefully before ordering.

However, we will always make it right if:

• Your item arrives damaged or defective
• You receive the wrong product
• The print quality does not meet the standard shown

In any of these cases, contact us at hello@somainecoon.com within 14 days of delivery with a photo of the issue and we will send a replacement or issue a full refund — no questions asked.

We're sorry to hear that — this should not happen. Please email us at hello@somainecoon.com with:

• Your order number
• A clear photo of the damaged item
• A brief description of the issue

We'll respond within 24–48 hours and arrange a free replacement or full refund immediately.

Immediately after your payment is confirmed, you'll receive an email with your secure download link. The guide is delivered as a PDF — readable on any device (phone, tablet, computer) and printable if you prefer a physical copy.

If you don't see the email within a few minutes, please check your spam folder. Still nothing? Email us at hello@somainecoon.com and we'll resend your access immediately.

Our guides are written by Maine Coon specialists with deep research backgrounds, cross-referenced with current veterinary literature and breed-specific studies. They are designed to complement — not replace — the advice of your vet.

Think of them as the preparation that allows you to have better conversations with your veterinarian: you'll know the right questions to ask, the right red flags to watch for, and the right daily habits to build.

Due to the instant-download nature of digital products, we are unable to offer refunds once the file has been accessed. We encourage you to read the full product description and table of contents before purchasing.

If you experience a technical issue with your download or cannot access your file for any reason, contact us at hello@somainecoon.com and we'll resolve it immediately.

So Maine Coon is a brand built by and for Maine Coon owners — people who live with the breed and understand what it means to care for one of the most impressive cats in the world.

The brand is operated by Studio Evo Ltd, a registered company in England and Wales (Company No. 16922985). Every product, every guide, every piece of content is created with one goal: to help Maine Coon owners give their cats the life they deserve.

We're always happy to hear from you — whether it's a question about an order, a product suggestion, or just a photo of your Maine Coon.

Email: hello@somainecoon.com
Response time: within 24–48 hours on business days